Initiating: fosters a deep sense of trust, belonging, and interconnected ness amongst team members. These qualities are essential to success, for every individual must feel needed, valued, respected, and wanted if he or she is to contribute fully to the team.

Visioning: enables the group to develop an expanded sense of its potential. Team members begin to envision what they can create together; begin to sense the possibilities for developing breakthrough solutions or delivering unparalleled service. Here they realize they can accomplish far more collectively than separately.

Claiming: assists the team as a whole develop a sense of solidarity and single-minded purpose while empowering individual team members to assume responsibility for the goals, roles, competencies, and resources needed to realize their share vision.

Celebrating: increases the team members’ capacity to not only experience but acknowledge their sense of awe, wonder, and appreciation for both their collective and individual accomplishments. This essential activity is often overlooked in traditional team building programs; yet only by openly celebrating a job well done can teams sustain or renew themselves.

Letting Go: emphasizes the importance of each individual communicating with authenticity and forthrightness, especially with respect to disappointments, frustrations or conflicts. Withheld thoughts are generally urged out into the open and constructive feedback is encouraged with confidentiality being respected at all times.

Serving / Service: fosters team’s capacity to honor, value, and contribute to oneself, other members, and clients. This is the core of the spiral. The result is a furthering of the aims and intentions of customers in a manner that is consistently exemplary and often astonishing.